HCRT menu was enabled in Finacle to reverse/delete verified transactions which were done due to server failure or by mistake.
PA: HCRT→R-Request→A/C ID→Transaction ID→Go→Select→Submit
(Note down Reference number).
SPM: HCRT→V-Verify→Ref. No→Go→Submit
Note: SSA transactions will not be reversed as they are debit freeze by default.
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