Process of Handling missing credits in SB Scheme
- First thing is verify the missing credit properly and make sure there is genuine missing credit then only proceed for the below steps.
- Make an error and then report the matter to Divisional Head, after approval only proceed for balance correction.
- The credit entries are to be made in the corresponding accounts with correct value date.
- After cross verification of SBCO supervisor there is a special menu for SBCO supervisor for interst correction i..e, HIARM in which we can give IR correction.
SBCO supervisor has to make IAR entry in Finacle as follows:
For more information and step by step procedure to give IR (Interest Correction) using the menu HIARM CLICK HERE
Process of Handling missing credits in RD Scheme
- MATTER SHOULD BE REPORTED TO DO/RO/CO/DIRECTORATE FOR GETTING APPROVAL ACCORDING TO SANCTION LIMIT.
- PLEASE BE SURE THAT AMOUNT WAS DEPOSITED AND ENTERED IN DAILY ACCOUNT/CASH BOOK AS RD DEPOSIT.
- RECOVER DEFAULT FEE FROM OFFICIAL RESPONSIBLE FOR NON POSTING AND CREDIT TO UCR.
- ISSUE SANCTION FROM SSPO'S FROM UCP EQUAL TO THE AMOUNT CREDITED+DEFAULT FEE.
- GO TO FINACLE INVOKE CRDP TRANSFER FUNCTION AND DEBIT THE OFFICE ACCOUNT 0326. VALUE DATE CAN BE TODAY DATE ONLY.
- DEDUCT THIS AMOUNT FROM RD CONSOLIDATION MANUALLY. DO NOT CHARGE ANYTHING IN UCP IN CASH BOOK.
Process of Handling missing credits in PPF Scheme
- Due to wrong data entry in Sanchaypost i..e, if the date of opening is wrong we have to follow the below mentioned PPF transfer in procedure.
- Due to wrong data entry in Sanchaypost i.., if there is missing credit then we have to follow the PPF Transfer in procedure.
- Use HCAAC menu to close the PPF account (wrong opening date) in Counter PA login. Closure reason should be selected as Transfer to Bank (Please do this as last step)
- Use HCAAC menu to verify the closure in Supervisor login. (please do this as last step)
- Use PPFAO menu to open a new PPF account. Select the same CIF ID and select the option TRANSFER and enter the old account number.
- Also enter the correct account open date and enter the maturity date.
- Verify the account opening using CPPFAV menu in Supervisor login. Note down the account number.
- The text file has to be generated from the excel sheet. Excel sheet should contain all the transactions of the PPF account and the balance should be checked.
- The field 'Financial Year End Balance Identifier' should be selected as YES only for the last transaction of a financial year. For all other transactions, it should be selected as NO.
- The fields 'Transaction Date' / 'Value Date' should be in mm/dd/yyyy format only.
- Enter the account number created in Finacle and click on Generate File button to generate the text file. Excel template is attached with this mail.
- In Counter PA login, select HTRFTOUN menu. Select the text file generated. In 'Destination Directory' field, enter /dop/
- The message 'File uploaded successfully' will be displayed.
- Then, select CTUPLD menu. Enter the account number and then enter the file name (enter as it is available). The message 'Data uploaded successfully' will be displayed.
- After this process, login as Supervisor and select CTPROC menu. Select 'Verify' and enter the account number. Transactions will be displayed. Click on SUBMIT.
- Again login as PA and select CTPROC menu. Select 'Process' and enter the account number. Transactions will be displayed. Click on SUBMIT. A screen showing the transaction id details will be displayed.
- Then, check the current year transactions in HACLI menu and previous year transactions in CTINQ menu.
- After this, this account has to be closed as being done for other PPF accounts.
