Procedure to handle missing credits in SB/RD/PPF schemes in DOP Finacle

• During migration from Sanchaypost to Finacle application for some accounts in SB/RD/PPF schemes there might be missing credits due to user mistake.
• The process of handling to solve the missing for the schemes SB/RD/PPF schemes are mentioned in step by step manner in the below procedure.

Process of Handling missing credits in SB Scheme

1. First thing is verify the missing credit properly and make sure there is genuine missing credit then only proceed for the below steps.
2. Make an error and then report the matter to Divisional Head, after approval only proceed for balance correction.
3. The credit entries are to be made in the corresponding accounts with correct value date. 
4. After cross verification of SBCO supervisor there is a special menu for SBCO supervisor for interst correction i..e, HIARM in which we can give IR correction.

SBCO supervisor has to make IAR entry in Finacle as follows:

Invoke HIARM menu
Select ADD / A - A/Cs
Enter the account number / press F4
Enter the amount to be credited
Select CREDIT Interest
Select CREDIT run indicator
Enter applicable from date as 01/04/2015
Enter the OM number in Remarks column
Click on SUBMIT

For more information and step by step procedure to give IR (Interest Correction) using the menu HIARM CLICK HERE

Process of Handling missing credits in RD Scheme

• MATTER SHOULD BE REPORTED TO DO/RO/CO/DIRECTORATE FOR GETTING APPROVAL ACCORDING TO SANCTION LIMIT.
• PLEASE BE SURE THAT AMOUNT WAS DEPOSITED AND ENTERED IN DAILY ACCOUNT/CASH BOOK AS RD DEPOSIT.
• RECOVER DEFAULT FEE FROM OFFICIAL RESPONSIBLE FOR NON POSTING AND CREDIT TO UCR.
• ISSUE SANCTION FROM SSPO'S FROM UCP EQUAL TO THE AMOUNT CREDITED+DEFAULT FEE. 
• GO TO FINACLE INVOKE CRDP TRANSFER FUNCTION AND DEBIT THE OFFICE ACCOUNT 0326. VALUE DATE CAN BE TODAY DATE ONLY.
• DEDUCT THIS AMOUNT FROM RD CONSOLIDATION MANUALLY. DO NOT CHARGE ANYTHING IN UCP IN CASH BOOK. 

Process of Handling missing credits in PPF Scheme

1. Due to wrong data entry in Sanchaypost i..e, if the date of opening is wrong we have to follow the below mentioned PPF transfer in procedure.
2. Due to wrong data entry in Sanchaypost i.., if there is missing credit then we have to follow the PPF Transfer in procedure.

Step by step procedure is mentioned below i..e, PPF transfer in procedure

• Use HCAAC menu to close the PPF account (wrong opening date) in Counter PA login. Closure reason should be selected as Transfer to Bank (Please do this as last step)
• Use HCAAC menu to verify the closure in Supervisor login. (please do this as last step)
• Use PPFAO menu to open a new PPF account. Select the same CIF ID and select the option TRANSFER and enter the old account number.
• Also enter the correct account open date and enter the maturity date.
• Verify the account opening using CPPFAV menu in Supervisor login. Note down the account number.
• The text file has to be generated from the excel sheet. Excel sheet should contain all the transactions of the PPF account and the balance should be checked. 
• The field 'Financial Year End Balance Identifier' should be selected as YES only for the last transaction of a financial year. For all other transactions, it should be selected as NO. 
• The fields 'Transaction Date' / 'Value Date' should be in mm/dd/yyyy format only.
• Enter the account number created in Finacle and click on Generate File button to generate the text file. Excel template is attached with this mail.
• In Counter PA login, select HTRFTOUN menu. Select the text file generated. In 'Destination Directory' field, enter /dop/
• The message 'File uploaded successfully' will be displayed.
• Then, select CTUPLD menu. Enter the account number and then enter the file name (enter as it is available). The message 'Data uploaded successfully' will be displayed.
• After this process, login as Supervisor and select CTPROC menu. Select 'Verify' and enter the account number. Transactions will be displayed. Click on SUBMIT.
• Again login as PA and select CTPROC menu. Select 'Process' and enter the account number. Transactions will be displayed. Click on SUBMIT. A screen showing the transaction id details will be displayed.
• Then, check the current year transactions in HACLI menu and previous year transactions in CTINQ menu.
• After this, this account has to be closed as being done for other PPF accounts.