Full details of KVP NSC Issue w.e.f 01.07.2016 in DOP Finacle

*  Full detail of KVP / NSC issue w.e.f. 01/7/2016 *

  

1. Do you want to know how NSC and KVP will be issue after discontinuance of pre printed form ? 

From 01 JULY 2016, KVP Certificates and NSCs can be issued for any amount above Rs. 1000 for KVP and Rs.100 for NSC in one transaction, provided the certificate is issued for an amount rounded off to the nearest 1000 for KVP and nearest 100 for NSC. One transaction of one (set of) investor(s) should result in only one certificate in e-mode or one entry in the passbook on one day. So issue of certificate need not be dependent on the availability of pre-printed certificate of the appropriate denomination.

2. What will happen with denominations and prefix/suffix ?? 

• New serial numbering of Kisan Vikas Patra 

KVP2016Q2(DoP)(PIN Code)(Registration no.) 

KVP2016 - Showing that the scheme code and Year of issue.

Q2 - showing that the quarter of Financial Year (in above case July to Sep 2016)

PIN Code - will showing that pincode of issuing post office 

Reg No- will be automatically generated by the CBS Software ( Finacle ).

• New Serial No of NSC

5NS2016Q1(DoP)(PIN Code)(Registration no. )

5NS - Showing that the 5Year NSC and Year of issue.

Q2 - showing that the quarter of Financial Year (in above case July to Sep 2016)

PIN Code - will showing that pincode of issuing post office 

Reg No- will be automatically generated by the CBS Software ( Finacle ).

Thanks to Ashutosh Kumar Kaushal

How to change a Customer Name in DOP Finacle ?

Change Customer Name in DOP Finacle

Some times if we modify CIF to correct customer Name , cif modified but in customer Account modified name will not appear.

Detailed Procedure for change Customer Name:

Command :: HCCA

1. First change the concerned account holder CIF with correct Name and verify

HCCA -> MODIFY -> A/C ID -> GIVE DUMMY CIF ID ( ANY ONE )-->MODIFY NAME ‘ YES ‘->REASON CODE ‘C’ ‘

• Verify them same in Supervisor 

HCCA -- MODIFY -- A/C ID -- GIVE CUSTOMER MODIFIED CIF ID---MODIFY NAME ‘ YES ‘--- REASON CODE ‘C’ ‘

Now the Correct Name will be appeared in the Customer Account.

G VIJAY KUMAR,COUNTER PA,

BANAGANAPALLI SO 

Processing of CASH CLOSURES using HCASHPND

Processing of CASH CLOSURES using HCASHPND

We have observed that many of you are not aware of the "PROCESS OF CLOSURE PAYOUT" after closing of accounts for which payment is made by cash.

We see every day many cases where we close accounts and make payment by cash. But have you observed that even after closing the account and paying by cash our Teller Cash Position does not change. Many people are ignoring this difference because manually the cash is getting tallied.

There is one more step involved in finacle where we close accounts and make payment by cash. Only after this step your teller cash will show the correct cash position. So let us see how it is done.

The menu for this process is HCASHPND. So invoke the menu and you will get a screen as shown in the below figure. See the image below.

• In this screen choose function as P - Process and click on GO.
• Finacle will show a list of pending cash transactions which are not yet processed. Choose each transaction at a time and process them individually.
• So after clicking on GO we will get the following screen. See the image below.

• As you can see in the above image, finacle is showing pending cash closure transactions. We have to process them one by one.
• To process a transaction just click on the Srl. No. After clicking the srl no we will the screen as shown below. See the image below.

• In the above screen all you have to do is just click on POST. That's it. After clicking on POST you will get a transaction id. Note it down and verify in supervisor login using HTM menu.
• Only after doing this step your teller cash position will be deducted with the cash closure amount.

Note:

1. All cash closures should be processed on the day of closure itself. If you forget to process the cash closures, your teller cash position and actual cash position will differ leading to doubts of the auditors.

2. We cannot process the cash closures of previous dates. So make an error entry of all the pending transactions in HCASHPND mentioning the reasons about why you did not process the transaction. This error entry will save you in the future at the time of inspections.

3. If there are multiple counters in your office, do not process the transactions which you not closed.

4. For MIS account cash closure with bonus, the bonus amount will not be added to principle amount at the time of processing. This a bug and i hope our CPCs have raised a ticket to the infosys about this point. The point when you close MIS account and pay by cash and process the transaction using HCASHPND, then also your teller cash position and actual cash position will differ by an amount equal to bonus amount. So do not forget to make an error entry.

So this is all about processing cash transactions. DO NOT FORGET TO FOLLOW THESE STEPS AFTER CASH CLOSURES.

How to verify all transactions in a single step? [Step by Step Procedure]

W

From the beginning of working in finacle we never encouraged anyone to use bulk verification menu. It is the best policy to verify each and every voucher, account opening and closures individually. 

But in many single hand post offices with thousands of BO transactions it is making lives of our fellow PAs miserable to do all BO transactions. So to minimize their miseries we will show you today how to verify all transactions including BO transactions in a single step.

Many of you might have already known this method. But there are still many people who do not know about this method.

Before telling you the menu, we want to warn you that please be careful about RD deposits, if you make any excess deposits in RD account we cannot modify/delete them after verification. For all other mistakes we have solutions so please be careful about RD deposits.

The menu to verify all transactions in a single step is HTV.

So invoke the menu HTV in Supervisor login and you will get a screen as shown in the below image.

In this screen just choose Part Tran Status as BOTH and click on GO.

After clicking on GO you will get a new screen as shown below with all pending verification transactions.

As you can see in the image both entered and posted state transactions are fetched for verification. Just click on SUBMIT and all those transactions will be verified at once.

Easy isn't it. But the same HTV was proved very costly for me in the counter. Twice I double posted RD deposits and I had to pay the money from my pocket. So be very careful about RD deposits.

But hopefully all of you will find great use of this menu HTV.

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Full details of KVP NSC Issue w.e.f 01.07.2016 in DOP Finacle

*  Full detail of KVP / NSC issue w.e.f. 01/7/2016 *

  

1. Do you want to know how NSC and KVP will be issue after discontinuance of pre printed form ? 

From 01 JULY 2016, KVP Certificates and NSCs can be issued for any amount above Rs. 1000 for KVP and Rs.100 for NSC in one transaction, provided the certificate is issued for an amount rounded off to the nearest 1000 for KVP and nearest 100 for NSC. One transaction of one (set of) investor(s) should result in only one certificate in e-mode or one entry in the passbook on one day. So issue of certificate need not be dependent on the availability of pre-printed certificate of the appropriate denomination.

2. What will happen with denominations and prefix/suffix ?? 

• New serial numbering of Kisan Vikas Patra 

KVP2016Q2(DoP)(PIN Code)(Registration no.) 

KVP2016 - Showing that the scheme code and Year of issue.

Q2 - showing that the quarter of Financial Year (in above case July to Sep 2016)

PIN Code - will showing that pincode of issuing post office 

Reg No- will be automatically generated by the CBS Software ( Finacle ).

• New Serial No of NSC

5NS2016Q1(DoP)(PIN Code)(Registration no. )

5NS - Showing that the 5Year NSC and Year of issue.

Q2 - showing that the quarter of Financial Year (in above case July to Sep 2016)

PIN Code - will showing that pincode of issuing post office 

Reg No- will be automatically generated by the CBS Software ( Finacle ).

Finacle Training Lesson 18 - SB & PPF A/c Closures

Finacle Training Lesson 18 

Previous Lesson: FinacleTraining Lesson 17

Recap :

In the previous lesson we have learnt about how to close RD accounts and the various scenarios in RD account closure. In today's lesson we will see how to close SB and PPF accounts. In the next lesson we will see how to discharge certificates and conclude the closing of accounts. Closure of NSS 87/92 etc other discontinued schemes we will see at the end of all the training lessons that too if necessary.

SB Account Closure:

SB account closure is very easy but there are some conditions to be fulfilled for the account to properly closed in finacle. Most of the times finacle throws errors while closing SB accounts. So we generally recommend to avoid SB account closures. Convince the customer to maintain the account with a minimum balance of Rs.50/-. Most of the customers will agree. But there will be some customers who will directly call CPMGs or even MoC&IT himself. For those customers follow the below steps.

The menu for SB account closure is HCAAC. Invoke the menu HCAAC and the following screen will appear.

In this screen as usual choose function as Close and enter a/c id. Then choose transaction type as Cash for cash payments or Transfer for payments by RBI cheques.

Then click on Go or press F4. Now a new screen will appear as follows. See the image below.

As you can see in the image two tabs will appear on screen. A/c information tab and Closure tab.

In the a/c information tab make sure that A/c status is Active. If A/c status is silent, closure will fail. Also the account should not be frozen and there should not be any linked accounts to this SB account. Otherwise the closure will fail. 

In our book PINEAPPLE we have clearly discussed all the cases of SB account closure failure conditions. Make sure you are following our book.

If everything is fine in A/c information tab click on Closure tab. The following screen will appear. See the image.

In the closure tab just enter the closure reason code (by clicking the searcher beside it). In most of the case closure reason code will be NORML - normal closure only. Other cases may be DTCLM- death claim.

That's all click on Submit. Verify using the same menu HCAAC in supervisor login.

Now let us see how PPF accounts are closed.

PPF Account Closure:

PPF account closure is same as SB account closure. Same menu, screens and conditions. Fortunately cases where PPF account closure will fail are very less.

I therefore leave PPF account closure topic as practice for you.

So that's it for today's lesson. See you again in the next lesson. In the next lesson we will discuss about certificate discharge.